Privacy Policy

Last Updated: November , 2024
Effective Date: November , 2024

1. Introduction and Overview

 

At TechMarcos, operating landingpage-templates.com (hereinafter referred to as “Website”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or purchase our digital products and services. This policy is designed in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws and regulations.

2. Information Collection and Processing

2.1 Personal Information Collection

 

When you interact with our Website, we collect various types of information to provide our services effectively. The personal information we collect includes your basic identification and contact details, such as your name, email address, and phone number. For business transactions, we may also collect additional information including your company name, GST number(if applicable), and billing address. This information is essential for processing your orders and providing our services efficiently.

We maintain records of your purchase history, account preferences, and customer service interactions to provide better support and improve your experience with our Website. All collected information is stored securely and accessed only when necessary to serve you better.

2.2 Technical Information Collection

 

Our systems automatically collect technical information when you visit our Website. This includes your IP address, browser type and version, device information, and operating system details. We also gather data about your browsing patterns, including the dates and times you access our Website, the length of your visits, and the features you use.

We track website performance metrics and maintain logs of your activities, including pages visited, templates downloaded, and interactions with our services. This technical data helps us understand how our Website is being used, allows us to improve your experience, and helps maintain the security of our services.

3. Our Data Practices

3.1 No Sale of Personal Information

 

We want to be explicitly clear about our data practices: We do not sell, rent, or trade your personal information to third parties for commercial purposes. Your data is collected and used solely for providing and improving our services, processing your transactions, communicating with you about your account and purchases, and maintaining the security and functionality of our Website.

This commitment to protecting your privacy is fundamental to our business operations. When we do share information with third-party service providers (such as payment processors or hosting services), it is only to facilitate our services to you, and these providers are bound by strict confidentiality agreements.

3.2 Data Tracking and Monitoring

 

Our Website maintains detailed records of user activity to ensure security and optimal performance. This includes monitoring account activity, authentication logs, purchase and download history, and template usage patterns. We also track customer support interactions and website performance metrics to maintain service quality and improve user experience.

This monitoring helps us prevent fraud, troubleshoot technical issues, and ensure our services meet your needs. All monitoring activities are conducted with respect for user privacy and in compliance with applicable laws and regulations.

4. Data Protection and Security Measures

4.1 Security Infrastructure

 

We implement comprehensive security measures to protect your information. Our Website employs industry-standard SSL/TLS encryption for data transmission, and we maintain secure servers with regular security updates and monitoring. We conduct regular security audits and vulnerability assessments to ensure our protection measures remain effective.

Our security infrastructure includes automated threat detection, multi-factor authentication options, and robust backup systems. These measures work together to provide a secure environment for your data and transactions.

4.2 Data Access Controls

 

Access to personal information is strictly controlled and limited to authorized personnel only. Every data access is logged and monitored, with regular reviews to ensure compliance with our security policies. We implement role-based access controls, ensuring that employees can only access the information necessary for their specific job functions.

We maintain comprehensive audit trails of all data access and modifications, allowing us to track and verify that your information is handled appropriately at all times.

 

Cookies are small text files placed on your device when you visit our Website. They serve various purposes essential to the Website’s functionality and your user experience. We use three main types of cookies:

Essential Cookies: These are necessary for our Website to function properly, maintaining your logged-in status and shopping cart contents. These cookies cannot be disabled as they are crucial for basic Website functionality.

Functional Cookies: These enhance your Website experience by remembering your preferences and settings, including language preferences and display options. These cookies improve navigation and provide personalized features.

Analytics Cookies: We use these to understand Website usage patterns and improve our services. These cookies collect anonymous information about how visitors use our Website, helping us identify popular features and potential improvements.

6. Updates and Contact Information

 

We reserve the right to update this policy as needed to comply with legal requirements, reflect new services or features, address emerging security concerns, or improve clarity and transparency. Any significant changes will be communicated to you via email or Website notification.

For questions about our data practices or to exercise your privacy rights, please contact our Data Protection Officer:

Data Protection Officer


TechMarcos 35, FF,New Sunny Enclave Mohali,
Punjab, India
Email Support: connect@landingpage-templates.com