Last Updated: November , 2024
Effective Date: November , 2024
1. Introduction and Acceptance
These Terms and Conditions (hereinafter referred to as “Terms”) constitute a legally binding agreement between TechMarcos (hereinafter referred to as “Company,” “we,” “our,” or “us”), a business entity registered in Mohali, Punjab, India, and the users (hereinafter referred to as “you,” “your,” “user,” or “client”) of landingpage-templates.com (hereinafter referred to as “Website”). These Terms are governed by and comply with the Information Technology Act, 2000, the Indian Contract Act, 1872, the Consumer Protection Act, 2019, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and all other applicable Indian laws and regulations.
By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using our Website and services. Your continued use of our Website constitutes your ongoing acceptance of these Terms and any updates or modifications made to them.
2. Definitions and Scope
For the purposes of these Terms, “Digital Products” encompasses all digital content available for purchase through our Website, including but not limited to landing page templates, email marketing templates, associated design assets, and documentation files. “Services” refers to all forms of support and additional offerings provided by our Company, including basic technical support, premium support services, customization services, consultation services, and training services. The term “License” specifically refers to the rights granted to users to utilize our Digital Products under these Terms.
3. Account Creation and User Responsibilities
To access and purchase our Digital Products and Services, you must create an account with accurate and complete information. By creating an account, you confirm that you are at least 18 years of age and possess the legal capacity to enter into binding contracts under Indian law. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
The integrity of our platform depends on responsible user behavior. Therefore, you agree not to share account credentials, create multiple accounts, submit false information, or attempt to bypass any security measures implemented on our Website. We reserve the right to terminate accounts that violate these provisions or engage in any form of unauthorized access or automated system usage without explicit permission.
4. Digital Products and Licensing Terms
Upon completing a purchase, we grant you a non-exclusive, non-transferable, and revocable license to use our Digital Products. This license permits you to use the purchased Digital Product for one implementation, whether for personal use or for a single client. You may modify the templates to meet specific needs and create derivative works based on the purchased templates for the intended implementation.
However, the license explicitly prohibits certain activities to protect our intellectual property rights and maintain fair business practices. You may not resell or redistribute our Digital Products, transfer the license to another party, or use a single license for multiple implementations. The removal of copyright notices, claiming ownership of original designs, or including our templates in template collections or website builders is strictly prohibited. Any violation of these license terms may result in immediate license termination without refund.
5. Comprehensive Support and Service Framework
Our commitment to customer satisfaction is reflected in our multi-tiered support and service structure. Basic support is included with every purchase and covers essential assistance such as access issues, download problems, documentation clarification, and basic bug reporting. This support is available for 7 days from the date of purchase, with a standard response time of 48 business hours.
For users requiring enhanced assistance, we offer Premium Support as a separate service package. This upgraded support tier includes priority response times of 24 hours, extended support duration, and direct communication channels with our technical team. The specific terms and pricing of Premium Support are available upon request and require a separate service agreement.
Our Customization Services are designed to help users achieve their specific requirements through professional modification of our templates. The customization process begins with a detailed requirement submission, followed by a comprehensive quotation. Upon agreement of scope and terms, we require a 50% advance payment to commence work. The remaining payment is due before the delivery of final files. All customization projects are governed by a separate written agreement that clearly outlines deliverables, timelines, revision limits, and acceptance criteria.
6. Payment and Billing Procedures
All transactions on our platform are conducted in Indian Rupees (INR), with applicable GST charged as per current rates. Our pricing structure is transparent, with all fees clearly communicated before purchase. For Digital Products, full payment is required upfront to gain access. Customization projects operate on a 50% advance payment model, with the remaining balance due before final delivery.
We accept various payment methods to ensure convenience, including major credit/debit cards, UPI, net banking, and bank transfers. For business purchases, valid GST registration details must be provided at the time of transaction. While we strive to maintain stable pricing, we reserve the right to modify our prices without prior notice, though such changes will not affect already completed purchases.
7. Refund and Cancellation Policies
Given the digital nature of our products, we maintain a strict no-refund policy except in cases of verified technical defects. Technical defect claims must be submitted within 48 hours of purchase, accompanied by detailed documentation of the issue. For customization services, no refunds are provided for delivered work. However, canceled projects may be eligible for partial refunds based on the stage of completion and resources already committed.
Premium Support subscriptions may be eligible for pro-rata refunds of unused service periods, subject to cancellation fees and terms specified in the service agreement. All refund requests are evaluated on a case-by-case basis, with the final decision resting with our Company.
8. Intellectual Property Protection
All Digital Products, including templates, designs, source code, graphics, and documentation, remain the exclusive intellectual property of TechMarcos. Your purchase grants you a license to use these materials as specified in these Terms but does not transfer ownership rights. Our products are protected under the Indian Copyright Act, 1957, and international copyright laws. Any unauthorized use, reproduction, or distribution of our intellectual property may result in legal action and immediate termination of your license.
9. Warranty Terms and Limitations
We provide a limited warranty for our Digital Products, guaranteeing their technical functionality for 7 days from the date of purchase. This warranty is strictly limited to the original specifications and does not cover modifications made by users or compatibility with third-party services. While we strive to maintain high standards of quality, we make no guarantees regarding the fitness of our products for any particular purpose beyond their stated specifications.
10. Liability Limitations and Legal Protections
Our liability in any circumstance is strictly limited to the amount paid for the specific Digital Product or Service in question. We expressly exclude liability for consequential damages, loss of profits, or any indirect losses arising from the use of our products or services. This limitation extends to issues arising from user modifications, third-party services, force majeure events, or internet connectivity problems.
11. Dispute Resolution Framework
All disputes arising from these Terms shall be resolved through a structured process beginning with informal negotiation, followed by formal mediation if necessary, and finally, legal proceedings. The courts of Mohali, Punjab, India, shall have exclusive jurisdiction over any legal proceedings, and all matters shall be governed by Indian law. All parties agree to attempt resolution through mediation in Mohali before initiating legal proceedings.
12. Contact Information and Legal Notices
For all legal notices and communications regarding these Terms, please contact us at [Official Email]. Our registered address is [Complete Address], Mohali, Punjab, India. For GST-related matters, our GST number is [Your GST Number]. Technical support can be reached at [Support Email] during our business hours.
13. Modifications to Terms
We reserve the right to modify these Terms at any time, with such changes becoming effective immediately upon posting to our Website. Users will be notified of significant changes via email or website announcements. Continued use of our Website and services after such modifications constitutes acceptance of the updated Terms.
Last Updated: November, 2024